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"Knowing your customer needs "----NOVA spare parts warehouse covers mainstream products including Cisco, Huawei, H3C, Juniper, Polycom, etc. By leveraging on a nation-wide spare parts distribution centers and optimized logistics chain support, NOVA provides users with high-quality spare parts services to guarantee the safely operation of customer networks system, as well as minimizing losses caused by equipment failure.
Users can get immediate response from professional technicians and on-site services in different phases including calibration ,commissioning, testing, and maintenance through NOVA on-site services. More than 1,000 technicians are on call, and on-site services can be covered in more than 300 cities across the country to ensure the optimization of the user networks operation.
NOVA provides end-to-end network management services for customers using NOVAnet services, manage your network equipment and lines in all aspects, detect and eliminate faults in a timely manner, improve network security, and reduce customer's O&M costs.
|NMS Level||Basic NMS||Advanced NMS|
|Monitoring type||Service objects||
NOVAnet® IPSec Plus
|NOVAnet MPLS||NOVAnet MPLS|
|QoS tiered traffic|
In addition to NMS services, NOVA also provides advanced traffic monitoring services based on multiple channels, which can integrate traffic collection, analysis, and reporting, enabling enterprise customers to fully control network activities to allocate and plan network bandwidth effectively and efficiently.
For VIP customers, NOVA also provides professional and detailed monthly, quarterly, and annual network operating analysis reports.